|
1. |
Clear TEMP
Window 95/98/98SE/ME: C:\Windows\TEMP
Windows XP/Win2K: C:\Documents and Settings\UserName\Local Settings\Temp
Windows Vista/Windows 7:
C:\Users\Dolphie\AppData\Local\Temp
a) Open the Temp folder
b) Edit - Select all
c) File - Delete
**Note: If you can not see the Local Settings folder - go
here and follow the instructions. ** |
|
|
2. |
Clear Temporary Internet Files (TIF)
Window 95/98/98SE/ME: C:\Windows\Temporary Internet Files
Windows XP/Win2K: C:\Documents and Settings\UserName\Local Settings\Temporary Internet Files
Windows Vista/Windows 7: C:\Users\YourUserName\AppData\Local\Microsoft\Windows\Temporary Internet Files
a) Open the Temporary Internet Files folder
b) Edit - Select all
c) File - Delete |
|
|
3. |
Empty Recycle Bin
a) right click on recycle
b) click on empty recycle bin
c) click yes (are you sure you want to delete these items)
|
|
|
4. |
Launch, update and run Malwarebytes.
If you do not have it installed go here to download it:
cnet direct file download of Malwarebytes or
cnet malwarebytes page or follow it on the main Malwarebytes site:
http://www.malwarebytes.org/ ... The first link should prompt
for the file download and you don't have to be run around
or concerned about which item to click to download.
|
|
|
5. |
Reboot the Computer |
|
| |
|
|
| |
There are times you might need to follow
these additional steps before the reboot and recycle bin
empty. This is not standard, yet at
times it is beneficial. |
|
| |
|
|
|
6. |
Delete Cookies,
History, Form data, Passwords, InPrivate Filtering data
Window 95/98/98SE/ME: C:\Windows\Cookies
Windows XP/Win2K: C:\Documents and Settings\UserName\Cookies
a) Open the Cookies folder
b) Edit - Select all
c) File - Delete
[or Open Browser: Tools | Internet Options | General Tab -
Delete Cookies]
|
|
|
7. |
Delete History
Control Panel | Internet Options | right click | open | General Tab towards bottom
Click on the button (Clear History) next to history to empty it
When prompted - respond yes.
|
|
|
8. |
Empty Java Cache -
Please click here for instructions
|
|
|
9. |
Empty Windows Temp
{ ONLY do this if instructed to do so. }
C:\Windows\Temp
a) Open the Temp folder
b) Edit - Select all
c) File - Delete
|
|
|
10. |
Windows XP/Windows
Vista/Windows 7 - This is to be done only if all other things have been tried and
you still are receiving errors including if you have had a malware infection.
{ONLY do this if instructed to do so.}
Empty Prefetch - C:\Windows\Prefetch
a) Open the Prefetch folder
b) Edit - Select all
c) File - Delete
|
|
| |
|
|
| |
|
|
| |
|
|
