1) Make sure that no zone windows
2) delete the following files in the MSN Gaming Zone folder
(typically under C:\Program Files)
3) delete the following file:
click on Tools,
click on Internet Options,
click on Settings,
click on View Objects,
Right click the HeartbeatCtl Class file and remove it.
If you see a row of numbers/letters and no HeartbeatCtl class file look for
right click on the file with the numbers/letters
click properties - the CodeBase should show the following entry:
if it does show as damaged or as a row of numbers, you will need to remove
Right click and remove that file *IF* it shows the above entry (http://...heartbeat.cab)
if it is not the damaged heartbeat do not delete it for what we are doing now.